English For: Stewardesses (Aviation English)
This lesson focuses on clear and polite English for cabin crew and flight attendants. Learn how to communicate naturally with passengers, make announcements confidently, and handle difficult situations with professionalism and calm.
Useful Phrases and Idioms (Cabin Communication)
- Passenger care: “Could I offer you something to drink?” / “Please fasten your seatbelt — we’re about to take off.”
- Handling issues: “I understand, let me check with the cabin supervisor.” / “I’ll do my best to find a solution.”
- Announcements: “Ladies and gentlemen, welcome aboard flight 234 to London.” / “We’ll be landing shortly — please return to your seats.”
- Polite tone: “Would you mind keeping your bag under the seat?” / “Thank you for your patience.”
- Team communication: “Cabin secure, ready for takeoff.” / “We need a quick galley check, please.”
Phrasal Verbs for Cabin Crew
- Take off: When the plane leaves the ground. “We’ll take off in ten minutes.”
- Touch down: When the plane lands. “We’re about to touch down in Paris.”
- Run out of: To have no more of something. “We’ve run out of coffee in the galley.”
- Calm down: To help someone relax. “Please calm down — everything’s under control.”
- Look after: To take care of someone. “I’ll look after the passengers in row 5.”
- Deal with: To handle a problem or complaint. “I’ll deal with it right away.”
Example Conversation (In-Flight)
Passenger: Excuse me, could I have a blanket?
Stewardess: Of course — here you are. Would you like anything else, maybe some water?
Passenger: Yes, please. And when will we land?
Stewardess: We’re scheduled to arrive in about forty minutes. Thank you for your patience.
Passenger: Great, thank you for your help.
Stewardess: You’re very welcome.
Discussion Practice
- How do you calm a nervous passenger in English?
- What polite phrases can you use to manage delays or complaints?
- Practise making a short announcement for takeoff or landing.
Mini Writing Tasks
- Write an announcement welcoming passengers on board.
- Write a short apology message for a flight delay.
- Write a polite note reminding passengers about safety rules.
Vocabulary You’ll Hear
| Word / Phrase | Meaning | Natural Example |
|---|---|---|
| Cabin crew | All staff who work on the aircraft to assist passengers. | “The cabin crew will be serving refreshments shortly.” |
| Safety briefing | The instructions given before takeoff for passenger safety. | “Please pay attention to the safety briefing.” |
| Turbulence | Irregular movement of the aircraft due to air currents. | “Please stay seated while we pass through turbulence.” |
| Layover | A rest stop between flights for crew or passengers. | “We have a 10-hour layover in Dubai.” |
| Galley | The small kitchen area on an aircraft. | “Please check the galley supplies before boarding.” |
| Manifest | The official list of passengers on the flight. | “The passenger manifest has been confirmed.” |
| Brace position | The safety position taken during an emergency landing. | “Please adopt the brace position now.” |
| Deplane | To exit the aircraft after landing. | “Passengers will deplane from the front.” |
| Purser | The lead flight attendant responsible for cabin operations. | “The purser will assist you with your request.” |
| Intercom | Internal communication system on the aircraft. | “Call the cockpit via the intercom.” |
How I Teach This (and Why It Works)
In my online English lessons, I help you practise realistic cabin communication — service phrases, emergencies, teamwork, and polite customer handling. You’ll learn the tone and rhythm of professional aviation English in a relaxed, encouraging way.
If you want to improve your confidence when speaking English on flights, join my English speaking course today. I’ll help you gain the vocabulary, pronunciation, and calm professionalism expected of international cabin crew through English lessons online with a native speaker.